means the website owned and managed by Onlinekade.lk (Private) Limited.
Use of content
- The services that we are providing to you via the Sites consist of the Content and the Functionalities available on the Sites or otherwise provided to you as a result of your use of the Sites (“the Services”).
- You acknowledge and agree that you are only permitted to use the Sites and the Services as expressly set out in these Terms and Conditions or on the Sites.
- You agree that the Sites and the Services are for your own personal use only on a single computer or device.
- You may not remove, change or obscure in any way anything on the Sites and/or the Services or otherwise use any material obtained whilst using the Sites and/or the Services except as set out in these Terms and Conditions.
- You may not reverse engineer or decompile (whether in whole or in part) any software used in the Sites and/or the Services (except to the extent expressly permitted by applicable law) with the exception of the source code provided on the site.
- You may not copy or use any material from the Sites and/or the Services for any commercial purpose.
- You may not remove, obscure or change any copyright, trade mark or other intellectual property right notices contained in the original material or from any material copied or printed off from the Sites or obtained as a result of the Services.
- Any use of caching, http accelerators such as Harvest, Squid, Netscape proxy or Microsoft Catapult, or similar technology is permitted, however, you have the responsibility of ensuring you are viewing the most recent version of the web-page or content.
- You may establish a link or “deep link” to the Sites from your site, provided that you have obtained Onlinekade’s prior written consent and that at Onlinekade’s sole discretion, the context is relevant and the link or its description is not detrimental to Onlinekade.
- Users that are not subscribers to the Onlinekade Network acknowledge that access to the Sites and/or the Services may be restricted at the sole discretion of Onlinekade in the interest of fully subscribed customers of the Onlinekade Network.
- Some areas of the sites or services may not be accessible for you even you are a subscribed customer of Onlinekade’s Mobile Telephony Network, depending on the subscribed services and credit limits.
- You warrant that you will only use the Sites and the Services in accordance with these Terms and Conditions and in an appropriate and lawful manner and by way of example and not as a limitation that you shall not (and shall not authorise or permit any other party to):
- You should not receive, access or transmit any Content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including copyright) or otherwise objectionable or unlawful;
- You should not circumvent user authentication or security of any host, network or account (referred to as “cracking” or “hacking”) nor interfere with service to any user, host or network (referred to as “denial of service attacks”) nor copy any pages or register identical keywords with search engines to mislead other users into thinking that they are reading Onlinekade’s legitimate web pages (referred to as “page-jacking”) or use the Sites or the Services for any other unlawful or objectionable conduct. Users who violate systems or network security may incur criminal or civil liability and Onlinekade will at its absolute discretion fully co-operate with investigations of suspected criminal violations, violation of systems or network security under the leadership of law enforcement or relevant authorities;
- You should not knowingly or recklessly transmit any electronic Content (including viruses) through the Sites and/or the Services which shall cause or is likely to cause detriment or harm, in any degree, to computer systems owned by Onlinekade or other Internet users;
- You should not hack into, make excessive traffic demands, deliver or forward chain letters, “junk mail” or “spam” of any kind, surveys, contests, pyramid schemes or otherwise engage in any other behaviour intended to inhibit other users from using and enjoying the Sites and/or the Services or any other web site, or which is otherwise likely to damage or destroy Onlinekade’s reputation or the reputation of any third party.
- You acknowledge that chat, discussion group or bulletin board services and similar services offered by Onlinekade are public communications and your communications may be available to others and consequently you should be cautious when disclosing personal or sensitive information or any information which may identify you. Onlinekade shall not be responsible for, and does not control or endorse any Content of any Public Communication Services.
- If any information provided by you is untrue, inaccurate, not current or incomplete, Onlinekade has the right to terminate your account and refuse any and all current or future use of the Services or access to the Sites.
usage of your personal information is governed by the Onlinekade’s privacy
Trade Marks used on the Sites and/or the Services are the trademarks of Onlinekade
or one of Onlinekade’s affiliates or partnered companies. You shall only
make fair use of the Trade Marks and will not use the Trade Marks, whether
design or word marks: (1) as or as part of your own trademarks; (2) in a
manner which is likely to cause confusion; (3) to identify products to
which they do not relate; (4) to imply endorsement or otherwise of
products or services to which they do not relate; or (5) in any manner
which does or may cause damage to the reputation of Onlinekade or the
acknowledge and agree that the Services and the Sites or any part thereof,
whether presented to you by Onlinekade, advertisers or any third party are
protected by copyrights, trademarks, service marks, patents, or other
proprietary rights and laws. All rights are expressly reserved.
- You are
only allowed to use the Sites and the Services as set out in these Terms
and Conditions and nothing on the Sites and/or the Services shall be
construed as conferring any licence or other transfer of rights to you of
any intellectual property or other proprietary rights of Onlinekade, any
member of the Onlinekade partnerships or any third party, whether by
estoppel, implication or otherwise.
assumes no responsibility for the violation of any third party copyrights,
trademarks, service marks, patents, or other proprietary rights and laws
by the third party web sites which are linked to this Site.
- Use of
the Sites is currently free. However, Onlinekade reserves the right to
charge for access to part or all of the Sites in the future, subject to
giving you clear notice when entering any part to which charges apply.
Some Services may be chargeable as indicated on the Sites and in any
accompanying terms and conditions.
will need to provide all equipment necessary to access the Sites and the
Services on the Internet and be liable for payment for the local telephone
call charges at the rates published by the telephone operator with whom
you make your local calls or any other Internet access charges to which
you may be subject. If your equipment does not support relevant technology
including but not limited to encryption you may not be able to use certain
Services or access certain information on the Sites.
- It is
your sole responsibility to satisfy yourself prior to using the Sites and
the Services in any way that they are suitable for your purposes and up to
date. The Services and in particular, prices are periodically updated and
you should check the Sites and the Services regularly to ensure that you
have the latest information. You should also refresh your browser each
time you visit the Sites and the Services to ensure that you download the
most up to date version of the Sites and the Services.
Sites and the Services are provided on an “as is” basis.
Although every effort has been made to provide accurate information on
these pages, neither Onlinekade, nor any of its employees, nor any member
of the Onlinekade’s affiliate or partner companies, their suppliers, nor
any of their employees, make any warranty, expressed or implied, or assume
any legal liability (to the extent permitted by law) or responsibility for
the suitability, reliability, timeliness, accuracy or completeness of the
Services or any part thereof contained on the Sites or in the Services.
- In the
event of an error or mistake whether technical or human, Onlinekade
reserves the right to cancel any order placed by the customer at any time
at its sole discretion and refund the payment back to the customer
acknowledge that Onlinekade is unable to exercise control over the
security or subject matter of Content passing over the Onlinekade Network,
the Sites or via the Services and Onlinekade hereby excludes all liability
of any kind for the transmission or reception of infringing Content of
for third party content
Sites contains links to web sites, web pages, products and services also
operated or partnered by Onlinekade and you agree that your use of each
web site, web page and service is also subject to the terms and
conditions, if any, contained within each website or webpage or attached
to any products or services. These Terms and Conditions shall be deemed as
incorporated into each set of terms and conditions. In the event that
there is any conflict, the terms and conditions contained within the
relevant website or web page or attached to the relevant products or
services shall prevail over these Terms and Conditions.
assumes no responsibility for and does not endorse unless expressly
stated, Content created or published by third parties that is included in
the Sites and the Services or which may be linked to and from the Sites.
Sites and/or the Services may be used by you to link into other websites,
resources and/or networks worldwide. Onlinekade accepts no responsibility
for the Content, services or otherwise in respect of these and you agree
to conform to the acceptable use policies of such websites, resources
to Clause 13, you agree that Onlinekade does not generally and is not
required to monitor or edit the use to which you or others use the Sites
and the Services or the nature of the Content and Onlinekade is excluded
from all liability of any kind arising from the use of the Services, and
in particular but without limitation to the foregoing, the nature of any
Content. Notwithstanding the foregoing, Onlinekade reserves the right to
edit, bar or remove any Services and/or Content, at any time as Onlinekade
in its sole discretion believes to be necessary in order to prevent any
breach of these Terms and Conditions or any breach of applicable laws or
in these Terms and Conditions shall act to limit or exclude Onlinekade’s
liability for death or personal injury resulting from Onlinekade’s
negligence, fraud or any other liability, which may not by applicable law
be limited or excluded.
shall use its reasonable endeavors to ensure the maintenance and
availability of the Sites and the Services but availability may be
affected by your equipment, other communications networks, user congestion
of the Onlinekade Network or the Internet at the same time or other causes
of interference and may fail or require maintenance without notice.
Onlinekade nor any member of the Onlinekade shall be liable for any
special, indirect or consequential damages or any damages whatsoever,
whether in an action of contract, negligence or other tortuous action,
arising out of or in connection with the performance of or use of Services
available on the Sites and in particular, but without limitation to the
foregoing, Onlinekade specifically excludes all liability whatsoever in
respect of any loss arising as a result of:
a) use which you make of the Sites and the Services or reliance on
Services or any loss of any Services or your Content resulting from
delays, non-deliveries, missed deliveries, or service interruptions;
b) and defects that may exist or for any costs, loss of profits, loss of
your Content or consequential losses arising from your use of, or
inability to use or access or a failure, suspension or withdrawal of all
or part of the Sites and the Services at any time.
conditions or warranties which may be implied or incorporated into these
Terms and Conditions by law or otherwise are hereby expressly excluded to
the extent permitted by law.
only remedy under these Terms and Conditions is to discontinue using the
Sites and the Services.
makes every effort to ensure the security of your communications. You are
however advised that for reasons beyond our control, there is a risk that
your communications may be unlawfully intercepted or accessed by those
other than the intended recipient. For example, your communications may
pass over third party networks over which we have no control. The Internet
is not a secure environment. Unwanted programs or material may be
downloaded without your knowledge, which may give unauthorised persons
access to your mobile phone and the information stored on your mobile
phone. These programs may perform actions that you have not authorised,
possibly without your knowledge.
reserves the right to modify the Sites and/or the Services or suspend or
terminate the Sites and / or the Services or access to part or all of them
at any time.
reserves the right to revise these Terms and Conditions at any time. Such
variations shall become effective immediately after being posted on the
website. By continuing to use this website you will be deemed to have
accepted the varied Terms and Conditions.
offers values additions such as “warranty”, “cash on
delivery” and ” delivery” at the discretion of Onlinekade
and its partners in good faith. Specifics of such value additions are
detailed in the FAQ section of the site. Onlinekade Reserves the right to
revise Terms and Conditions governing these value additions.
hereby agree to fully indemnify and to hold Onlinekade harmless from and
against any claim brought by a third party resulting from the use of the
Sites and the Services or the provision of Content to Onlinekade by you
and in respect of all losses, costs, actions, proceedings, claims,
damages, expenses (including reasonable legal costs and expenses), or
liabilities, whatsoever suffered or incurred directly or indirectly by Onlinekade
in consequence of such use of the Sites and the Services or provision of
Content or your breach or non-observance of any of these Terms and
shall defend and pay all costs, damages, awards, fees (including any reasonable
legal fees) and judgments awarded against Onlinekade arising from the
above claims and shall provide Onlinekade with notice of such claims, full
authority to defend, compromise or settle such claims and reasonable
assistance necessary to defend such claims, at your sole expense.
/ recording of communications
or recording of your calls, emails, text messages or other communications
may take place when required in accordance with the law, and in particular
for Onlinekade’s business purposes, such as for quality control and
training, to prevent unauthorised use of Onlinekade’s telecommunication
systems and to ensure effective systems operation and in order to prevent
or detect crime.
use of the Onlinekade GPRS/Data Network is prohibited. Onlinekade
considers that any application which transmit live video, live audio or
make similar excessive traffic demands across the Onlinekade Network by
whatever means, unless provided by Onlinekade, constitutes making
profligate use of the Onlinekade Network. Use of IP Multicast, other than
by means provided and co-ordinated by Onlinekade is also prohibited.
may elect to suspend, vary or terminate the Services and the Sites at any
time without prior notice for repair or maintenance work or in order to
upgrade or update the Sites and the Services or for any other reason
may elect to terminate the Services or your access to the Sites forthwith
on breach of any of these Terms and Conditions by you, including, without
limitation, delayed or non-payment of sums due to Onlinekade or if Onlinekade
ceases to offer the Sites and the Services to its customers for any reason
Law and Jurisdiction – These Terms and Conditions are governed by and
construed in accordance with the law of Sri Lanka and you hereby submit to
the exclusive jurisdiction of the Sri Lankan courts. 15.2. Severability –
These Terms and Conditions are severable in that if any provision is
determined to be illegal or unenforceable by any court of competent jurisdiction
such provision shall be deemed to have been deleted without affecting the
remaining provisions of these Terms and Conditions.
– Onlinekade’s failure to exercise any particular right or provision of
these Terms and Conditions shall not constitute a waiver of such right or
provision unless acknowledged and agreed to by Onlinekade in writing.
– You acknowledge and agree that in entering into these Terms and
Conditions you do not rely on, and shall have no remedy in respect of, any
statement, representation, warranty or understanding (whether negligently
or innocently made) of any person (whether party to these Terms and
Conditions or not) other than as expressly set out in these Terms and
Conditions as a warranty. Nothing in this Clause shall, however, operate
to limit or exclude any liability for fraud.
– You in entering into these Terms and Conditions undertake that you will
not assign, re-sell, sub-lease or in any other way transfer your rights or
obligations under these Terms and Conditions or part thereof.
Contravention of this restriction in any way, whether successful or not,
will result in the Services being terminated by Onlinekade forthwith. Onlinekade
may assign these Terms and Conditions in whole or in part to any third
party at its discretion.
of Third Parties – Except in the case of any permitted assignment of this
Agreement under Clause 17.5, a person who is not a party to this Agreement
has no right of enforcement of any term or condition contained in this
Majeure – Onlinekade shall not be liable in respect of any breach of these
Terms and Conditions due to any cause beyond its reasonable control
including but not limited to, Act of God, inclement weather, act or
omission of Government or public telephone operators or other competent
authority or other party for whom Onlinekade is not responsible.
Information” means the access information that we require from you
before entering certain parts of the Sites for which you have registered,
which may be a username, password, your mobile phone number or CLI or
similar recognition device;
means all data, information, material and content, including but not
limited to text, pictures, photographs, software, video, music, sound and
graphics; “Functionalities” means the services offered on or via
the Sites, which may include (but is not limited to) chat, discussion
group or bulletin board services or email, SMS or voice messaging
services, online transactions, search engines and e-commerce facilitators;
has the meaning given to it in Clause 2.1;
and Conditions” means the contract between Onlinekade and you
incorporating these terms and conditions;
Marks” means the word or mark “Onlinekade”, however
represented, including stylised representations, all associated logos and
symbols, and combinations of the foregoing with another word or mark;
means Onlinekade.lk (Private) Limited, whose registered office is at 44/1
Haig Road, Colombo 4, Sri Lanka and may also be referred to as “Onlinekade”,
“we” or “us” in these Terms and Conditions.
list price displayed for products on our website may or may not represent the
full retail price listed on the product itself, suggested by the manufacturer
or supplier, or estimated in accordance with standard industry practice; or the
estimated retail value for a comparably featured item offered elsewhere. The
list price may or may not represent the prevailing price in every area on any
particular day. Where an item is offered for sale by one of our Vendors, the
list price may be decided by Onlinekade and the Vendors at their
respect to items sold through the Site, we cannot confirm the price of an item
until you have ordered. Despite our best efforts, a small number of the items
in our catalogue may be incorrectly priced. If an item’s actual price is higher
than our stated price, we will, at our discretion, contact you for further
instructions, before delivery or cancellation of your order and notify you of
COD (Cash on Delivery; pay cash when product/s is/are delivered to you)
All orders are subject to confirmation from Onlinekade and have upper limit of
LKR 100,000 per order. A staff member will contact you to confirm the Order.
You cannot cancel the order or refuse to pay when the product/s are delivered
to you after your confirmation.
Any variation in upper limit is at the discretion of Onlinekade.
Unavailability of Product / Product Out of Stock
Some products may not be available (run out of stock) from time to time due to
In the event of a stock unavailability, Onlinekade.lk will inform the customer
within 3 working days, [P1] and the payment can be refunded within 10 working
Customer acknowledges and agrees that the only remedy available for
unavailability of product is the refund of the money paid.
Placement of an order including the payment of the order value by the Customer
will be construed as an offer. When you place an order to purchase a product
from us, you will receive an e-mail confirming receipt of your order and
containing the details of your order (the “Order Confirmation
E-mail”). The Order Confirmation E-mail is acknowledgement that we have
received your order and has been passed for processing and does not confirm
acceptance of your offer to buy the product(s) ordered. We only accept your
offer, when we have commenced delivery after the supplier has released the
By participating in this Live Chat, you agree to these terms and conditions
applying to your use of the Live Chat. These terms and conditions of use apply
to Onlinekade website, and to any similar features that may be implemented on
this website from time to time, including (but not limited to) any bulletin
boards or chat rooms.
These terms and conditions of use may change from time to time. You are
requested to review them regularly in order to apprise yourself of any changes
that may occur.
The Live Chat is intended for the exchange of information between, and points
of view of, Onlinekade.lk staff and these are the points of view and
statements, opinions or questions of those individuals.
To the extent permitted by law, Onlinekade.lk will not be liable for any
content, including, but not limited to, any errors or omissions in any content,
or any loss or damage of any kind incurred as a result of the use of any
content posted, emailed, transmitted or otherwise made available via Live Chat.
You agree to indemnify Onlinekade.lk in relation to any loss or damage incurred
by them as a result of your use of this website and Live Chat in contravention
of these terms and conditions.
Live Chat is provided to all users of this website to receive assistance in
relation to the navigation and use of the website. Use for any other purpose is
prohibited. Live Chat is not provided for the purpose of assisting Users in the
selection of or advice on a Onlinekade product. Users will not give or attempt
to give customer personal data when using Live Chat.
Onlinekade.lk will endeavour to provide access to Live Chat but no warranty is
given by Onlinekade as to the availability of the Live Chat service. Onlinekade.lk
may terminate the Live Chat service at its own discretion without notice.
Without limitation on Onlinekade’s rights to terminate the Live Chat service at
its own discretion, inappropriate use of Live Chat will result in access being
revoked by Onlinekade.lk.
Products available for immediate pickup
In relation to the products available for immediate pickup, the Customer may
opt either for pick up from Onlinekade or for delivery. The delivery of
the product is performed by Onlinekade or a courier appointed by Onlinekade as
an additional service subject to the delivery terms.
The title of the products available for immediate pickup, shall pass to the
Customer at the time of the payment.
Delivery of Products
Products must be thoroughly inspected before accepting. If the product is
damaged or any parts are missing, you must immediately inform the delivery
person and not accept the product. If you accept we consider that the product
was in good condition and returns/ refund requests will not be accepted by Onlinekade.
Delivery time is generally 1 to 5 business days, however times could vary
depending on the supplier and Onlinekade cannot be held liable for any delays.
Further, Onlinekade cannot be held liable for any delays by the courier
ensure to check your ordered product/s for any physical damages prior to
accepting the delivery. Please do not accept delivery if there are any
will not be liable for goods which are damaged in transit if the Proof of
Delivery (POD) is signed and the goods are accepted.
pick up products ordered under the ‘Pick Up’ option within 1 week from the
specified product available date for pick up.
will not bear responsibility for the condition of the products which are
not collected within a week, and Onlinekade reserves the right to cancel
Refunds & Exchanges
Refunds for change of mind will not be accepted.
Products/ services under daily deals are limited time and limited stock
promotions that once ordered and paid are non-refundable. The voucher issued
when you purchase the product/ service must be utilized (redeemed) during the
validity period of the voucher. Onlinekade is not liable for failure to redeem
the voucher under any circumstances and cannot be refunded.
All refunds are processed within 10 working days by Onlinekade (processing
times shown in table below). Further processing back to your credit card/ bank
account may require additional time depending on the bank/ institution for
which Onlinekade cannot be held liable.
3 days to process and upto 7 days
|Back to Card (V/M & Amex)||
3 days to process and 7 days to
Onlinekade attempts to be as accurate as possible. However, Onlinekade does not
warrant that product descriptions or other content of any product/ service is
accurate, complete, reliable, current, or error-free. If a product/ service
offered by Onlinekade is not as described, you may immediately contact our
customer support at email@example.com or call us on
our hotline, and Onlinekade at its’ discretion shall provide you with a
replacement/ alternative product for same value or provide you with a refund.