Refunds for change of mind will not be accepted.
The product must be returned in the original and undamaged manufacturer packaging / box, original tags freebies. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Products/ services under daily deals are limited time and limited stock promotions that once ordered and paid are non-refundable.
The voucher issued when you purchase the product/ service must be utilized (redeemed) during the validity period of the voucher. Onlinekade is not liable for failure to redeem the voucher under any circumstances and cannot be refunded.
All refunds are processed within 10 working days by Onlinekade (processing times shown in table below). Further processing back to your credit card/ bank
account may require additional time depending on the bank/ institution for which Onlinekade cannot be held liable.
The refund will be given to the payment initiated media itself.
| Refund Type | Refund SLA |
| Bank Deposit | 7 working days to realize |
| Back to Card (V/M & Amex) | 7 working days to get realize |